Solution Support
As your “Partner in Development” our services don’t stop once the project launches. Pyramid is the partner that stays with you to make sure you get the value from the solution. Our dedicated Solution Support team has the technical training, certifications and industry contacts to help solve the problems your team can’t.
Whether the problems are specific to the solution configured specifically for your organization or are in the underlying 3rd party products from IBM, Kofax, EMC, Microsoft or Paradatec, Pyramid is the one place you can call to get help.
Support is available during standard business hours or, if desired, 24/7. Our toll free number is the one number you need to remember to reach us, (888) 549-1201.